Question 1

Is there a direct interface between Shopify and DATEV?

Accepted Answer

No, Shopify offers no native DATEV connection and DATEV no direct Shopify integration. You need a tool in between that merges shop and payment data and exports it in DATEV format. CONA does exactly that, including automatic reconciliation before the export.

Question 2

How do I connect Shopify with DATEV?

Accepted Answer

You connect Shopify and your payment providers with CONA via API in a few clicks. CONA automatically reconciles orders, payments, fees and VAT and creates booking batches your tax advisor imports directly into DATEV. Setup usually takes less than a day.

Question 3

What exactly does CONA do?

Accepted Answer

CONA connects your Shopify store with payment providers like Shopify Payments, PayPal, and Amazon, and prepares everything for DATEV. Orders, payments, fees, returns, and VAT are reconciled automatically, so you end up with clean numbers your accountant can work with directly.

Question 4

Which data does the interface transfer to DATEV?

Accepted Answer

Five data streams: revenue with correct tax rates, incoming payments, payment provider and marketplace fees, returns and credit notes, and VAT. CONA transfers all five streams and reconciles payouts against the individual transactions they contain before the export.

Question 5

How does payment reconciliation work with PayPal, Klarna and co.?

Accepted Answer

CONA reads the transactions of your payment providers and matches every payment, fee and refund to the right order, in real time. Payouts are reconciled against the individual transactions they contain. Exceptions are flagged instead of silently booked.

Question 6

Does CONA also create invoices?

Accepted Answer

Yes, every customer automatically receives the right invoice: DACH-compliant, with correct number ranges and complete VAT details. CONA also creates cancellations, partial credit notes and corrective invoices without chaos in Shopify or your accounting.

Question 7

How does CONA handle OSS and VAT?

Accepted Answer

CONA calculates VAT correctly even in complex cases: OSS sales to other EU countries, reverse charge for B2B and shipments to third countries. Mixed carts with different tax rates are split cleanly and exported correctly.

Question 8

Is aggregation a problem for GoBD compliance?

Accepted Answer

No, aggregation only affects the export: identical booking records from the same day are combined so DATEV stays performant. The underlying detail remains fully available in CONA, and every aggregated booking can be resolved down to the individual order. Traceability is preserved throughout.

Question 9

Why isn't Shopify's CSV export enough?

Accepted Answer

The Shopify export contains order data but no payment flows: fees, refunds, payout timing differences and VAT cases are missing. Importing raw data unfiltered into DATEV produces thousands of unreconciled bookings that become expensive by year-end close at the latest. CONA adds exactly these payment flows and reconciles them before the export.

Question 10

Does CONA support Amazon and marketplaces besides Shopify?

Accepted Answer

Yes. Besides Shopify, CONA also supports Amazon, both FBA and FBM, including all EU marketplaces, plus other marketplaces and payment providers. Everything comes together in one reconciliation and one clean DATEV export.

Question 11

Who is CONA built for?

Accepted Answer

CONA is built for ecommerce businesses that sell with Shopify and run their accounting in DATEV, whether you are a young brand or an established player. If you currently reconcile orders and payments manually or juggle multiple exports, CONA gives you cleaner numbers with significantly less effort.

Question 12

How much time will this really save me?

Accepted Answer

Instead of spending hours or days on manual exports and Excel files, CONA automates your reconciliation. Our engine matches transactions to the right orders, flags exceptions, and creates a DATEV-ready export. This turns a monthly fire drill into a process that takes only minutes.

Question 13

How hard is it to get started?

Accepted Answer

CONA setup usually takes less than a day. You connect Shopify and your payment providers in just a few clicks. We guide you through each setup step, optionally import historical data, and configure the right accounts and tax keys for your DATEV workflow.

Question 14

How is CONA different from ERP or reconciliation tools?

Accepted Answer

CONA is purpose-built for ecommerce finance by experienced finance professionals and founders. Instead of generic ERP logic, we model the real world of online shops, including fees, payment providers, cross-border VAT cases, returns, and discounts. You get a focused tool that solves your reconciliation problem without months of implementation.

Question 15

How does CONA work with my tax advisor?

Accepted Answer

CONA delivers clean, well-structured DATEV exports that fit into your tax advisor's existing DATEV workflow. If you want, we involve your firm early on, explain the logic behind the postings, and adjust the export setup until everyone can work efficiently with it.

Question 16

How much does CONA cost?

Accepted Answer

We tailor pricing to the size and complexity of your shop, starting at just €19.99 per month. Transparent terms and no long lock-in. You can try CONA free for 1 month to see if it fits.

Question 17

How do you handle data protection and security?

Accepted Answer

CONA follows modern security and data protection standards. Data is encrypted in transit and at rest, access is strictly role-based, and we only process the information we actually need for correct reconciliation and DATEV exports.

	No tool	Other tools	CONA
Daily work
Booking creation	Hours of manual work	Once a month	Real-time
Payment reconciliation	Hours of manual work	Once a month	Real-time
Invoice creation	Hours of manual work	Paid extra	Included
Setup with tax advisor	Hours of manual work	Paid extra	Included
Journal entry aggregation	Hours of manual work	Not possible	Included
Transaction detail view	Not possible	Not possible	Real-time
Features
Additional users	—	Partially paid	Included
Additional integrations	—	Partially paid	Included

Reconciliation for ecommerce that actually works.

All data sources. One clean export.

Everything you need for clean numbers.

Shopify, Amazon, Stripe and more to DATEV.

Everything included. From day one.

Answers to the questions that matter most.